Frequently Asked Questions

Dr. Miller is a licensed veterinarian with over 14 years of specialized experience in mobility, rehabilitation, and improving quality of life for aging pets. She has worked hands-on with pets experiencing arthritis, injury recovery, and general mobility decline, helping them stay active and comfortable longer.

After years of working with pet owners, Dr. Miller observed that high-quality rehab care is often expensive, hard to access, or requires frequent in-person visits. She created this program to give pet parents practical, affordable ways to support their pet’s mobility at home.

If you choose a Premium or VIP package, yes — you’ll receive direct feedback from Dr. Miller through video reviews and/or live sessions. In the Base program, you’ll still benefit from her expertise through video-guided instruction and demonstrations and always have an option to book a video review or live session with Dr. Miller at any time.

No — this program is designed to complement, not replace, your primary veterinarian. It provides education and guided exercises, but it does not diagnose or treat medical conditions.

The goal of this program is to help your pet move more comfortably, maintain strength, and reduce injury risk through simple, vet-guided exercises and home adjustments.

This program is ideal for:

• Senior pets showing signs of slowing down
• Pets with mild stiffness or early mobility issues
• Pets recovering from minor injuries (with vet clearance)
• Owners who want to proactively support long-term mobility

If your pet has advanced conditions or significant pain, we recommend that you consult with your veterinarian first. This program may still be helpful as a supplement, but it’s important to ensure it’s appropriate for your pet.

The core program is structured over six (6) weeks, but you’ll retain access so you can continue using the exercises and resources long-term. After completion of the core program, you also have the option to enroll in our Super Seniors program offering continued personalized support and virtual visits with Dr. Miller.

Most exercises take 5–15 minutes per day, making it easy to stay consistent without overwhelming your schedule.

Many mobility issues start subtly. This program helps you catch problems early, which can significantly improve long-term outcomes.

That’s why we designed it to be quick and simple. Just a few minutes a day can make a meaningful difference.

Not at all! In fact, older pets often benefit the most from gentle, consistent movement and support.

No — most exercises use items you already have at home. Optional tools (like balance boards or Cavaletti poles) may enhance results, and we provide recommendations if you’d like to use them.

Yes—when followed as instructed, the exercises are designed to be low-impact and safe. We emphasize proper form, gradual progression, and recognizing your pet’s limits.

Every exercise is accompanied by video demonstrations to ensure you understand proper technique. Our Premium and VIP tiers also have access to video feedback and live support from Dr. Miller.

Absolutely! While the program is structured week-by-week, you can move faster or slower depending on you and your pet’s needs.

You’ll submit a short video of your pet walking or performing exercises. Dr. Miller will assess:

• Gait and symmetry
• Strength and posture
• Early signs of imbalance or compensation

She’ll then meet with you virtually to provide personalized feedback and recommendations.

Premium packages include 3 reviews (baseline, mid-point, and final), so you can track progress over time.

You’ll receive clear, actionable insights — what your pet is doing well, what needs adjustment, and what to focus on next.

This program is our most exclusive offering, designed for pet parents in the New York City area who want a high-touch, personalized experience. It combines the full EverPet Mobility program with private, in-person sessions led by Dr. Miller to accelerate your pet’s progress and ensure you feel fully supported every step of the way. Space is very limited. These sessions are intentionally capped to maintain a high level of care and attention. Availability for this program is separate from Dr. Miller’s standard in-home acupuncture and rehab schedule. If you are interested in this program, please complete the interest form and someone will reach out to you within 24 hours to discuss further. 

In-person strength and rehab sessions can cost $$150+ per visit. This program provides guided support, expert insight, and structured progress at a fraction of that cost.

For the core mobility program, yes. Optional add-ons (like video reviews or continuity care) are available if you want ongoing support.

We created this program because we’ve seen how frustrating it is for pet owners to feel like there are no accessible options. We stand behind the value of what we’ve built. If you don’t feel more confident helping your pet or if the program doesn’t meet your expectations just reach out within 21 days and we'll provide a full refund.

Most pet owners notice small improvements (like easier standing or smoother walking) within 2–3 weeks, but results vary depending on your pet’s condition and consistency.

With consistent use, you may see:

• Improved strength and stability
• Easier movement (getting up, walking, stairs)
• Increased confidence and activity levels

Every pet is different. If progress is limited, we recommend consulting your veterinarian to rule out underlying issues. Premium users can also receive personalized feedback and adjustments from Dr. Miller.

No — this program is educational and supportive in nature. It does not replace veterinary diagnosis or treatment.

Stop immediately and consult your veterinarian if your pet shows signs of pain, limping, or distress.

You’ll receive instant access through our online platform after purchase, and you can log in anytime.

Yes — the program is fully mobile-friendly so you can follow along wherever you are.

Premium users have direct access anytime via personalized text message and email. Base users can reach out via our support email ([email protected]) and we will respond within 24 hours.